Description of Session
USAID DISCOVER - Health Project is a United States Agency for International Development (USAID)-funded project that provides direct health service delivery and socially markets health products. It is implemented by JSI. The project provides free public sector integrated HIV, FP/RH and MCH services targeting under-served communities and hard-to-reach populations. The project uses the Unstructured Supplementary Service Data (USSD) in combination with the short message service (SMS) to generate demand for the health services as well as provision of treatment and adherence support for the clients that are on ART and PrEP. The USSD is available to the public and transmits basic information on HIV/AIDS and provides names and directives to clinics where ART and PrEP services are provided. The public also use the USSD to conduct self-assessments to determine their eligibility for PrEP. Once a client is initiated on ART or PrEP they are automatically enrolled on the Treatment Information Management System (TIMS) platform which starts providing good treatment tips and adherence support. The TIMS creates a treatment and adherence support calendar for each client based on the treatment regimen the client is put on. A two way communication channel is opened between the system and the client. Periodic automated reminders and support messages are triggered and administered via USSD and SMS. The systems maintains the treatment track record of the client for a period of two years and there after weans off the client.