Using mobile phone based information management system to support ART and PrEP treatment and adherence: the case of PIPAT within the USAID DISCOVER-Health Project in Zambia

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USAID AID DISCOVER Health Project is a United States Agency for International Development (USAID)-funded health service delivery and social marketing project, implemented by JSI. It provides free public sector integrated HIV, FP/RH and MCH services targeting under-served communities and hard-to-reach populations. The project uses the Unstructured Supplementary Service Data (USSD) in combination with the short message service (SMS) to generate demand for the health services as well as provision of treatment and adherence support for the clients that are on ART and PrEP. The USSD is available to the public to access basic information on HIV/AIDS and also to find clinics that are providing ART and PrEP services near where they are. The public can also use the USSD to conduct self assessment to determine their eligibility for PrEP. Once a client is initiated on ART or PrEP they are automatically enrolled on the Treatment Information Management System (TIMS) platform which starts providing treatment and adherence support. TIMS creates a treatment and adherence support calendar for each client based on the treatment regime the client has been put on. A two way communication channel is opened between the system and the client. Periodic automated reminders and support messages are triggered and administered via USSD and SMS. The systems maintains the treatment track record of the client for a period of two years and there after weans off the client.
Abstract ID :
GDHF3573
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Associated Sessions

Data Systems Specialist
,
USAID DISCOVER Health Project
Health Systems Programmer
,
USAID DISCOVER Health Project

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