Lessons Learned from Global Deployment of a Mobile Patient Management Application

MiracleFeet will outline key challenges and lessons learned from managing a global deployment of a mobile patient management application used in clubfoot treatment. The application, called CAST, is currently used by 245 users across 25 countries. The app has been well-received by end users and has improved the quality and visibility of data collected in clubfoot clinics. However, MiracleFeet and its implementing partners have encountered technical and institutional challenges in rolling out and managing CAST, including challenges coordinating the many components of the technology stack, ensuring that app administrators and end users have adequate training, addressing how this technology affects the roles of clinic staff, managing the needs of different countries, languages, and cultures, and ensuring that end users have access to the data they are collecting. We will share how we have approached these challenges and what we have learned in the process.