Description of Session
This presentation will share Hesperian Health Guides’ experience testing and releasing a scalable mobile app on Safe Abortion. The format and content of this app was shaped through multiple iterations of field testing with diverse representatives of potential users across the globe. Hesperian is a non-profit organization that develops and disseminates heavily illustrated, easy to understand health information in multiple languages on its free, online HealthWiki. The Safe Abortion app responds to user demand (over 2,000 visits to safe abortion content daily), coming largely from mobile devices (over 85%). With a user-centered design, the app’s features include a gestational age calculator, medical abortion how-to, and postabortion and emergency care information. The Safe Abortion app was designed in consultation with representative end users (women and their allies in low resource settings) and is easily navigable for those with less fluency using digital resources. Testing has been conducted with groups across Latin America, Africa and the United States, providing feedback about design, content and functionality. Since its public release in February 2019 it has been used in over 130 countries.
